This Privacy Policy is aimed at providing you with as much information as you need to understand the significance and purpose of data processing, so that acceptance, absolutely necessary in order to offer you the contracted tourist service, is based on perfectly informed consent, under the protection of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 2016, related to the protection of natural persons (hereinafter, RGPD) and Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD).
Who is responsible for the processing of your data?
The person responsible for the data is TOURIST CLUB 65, S.L. (hereinafter, EMPORDÀ EMOTIONS), with NIF B- B-17967746, registered in the Mercantile Registry of Girona, Volume 2125, page 106 and sheet GI 45044 and with registered office at C/ Nou, 147-149, 17600, Figueres (Girona), Spain.
You can contact us through a letter to our postal address indicated in the previous paragraph or written to our email: info@empordaemotions.cat.
EMPORDÀ EMOTIONS wants to provide in a transparent way, the information about the data processing it performs, the purposes for which it treats the aforementioned data and its basis of legitimation, as well as the rights of the interested parties regarding the treatment of their personal data.
It will not be the responsibility of EMPORDÀ EMOTIONS and therefore corresponds to the user, the obligation to provide the data truthfully and keep them updated, so EMPORDÀ EMOTIONS reserves the right to exclude all services and proceed with the cancellation from the service, to whom has provided false information, without prejudice to other actions that may be in Law.
How have your data been obtained?
They have been obtained through the forms inserted within the web, if you have written an email to the emails established on the web. The data of minors have been obtained by their parents or legal representatives, correctly identified.
For what purpose do we process your personal data?
In EMPORDÀ EMOTIONS we treat the information you provide us for the following purposes:
II order to respond to your requests for information
For the correct arrangement of your reservations
For the correct invoicing of the contracted services
For sending commercial communications, as long as you do not oppose it.
To manage possible complaints and claims
To ensure that the content of the website is adapted to your needs and those of your team
For fraud prevention and security maintenance, compliance with any legally applicable rules or legitimate defence of the interests of EMPORDÁ EMOTIONS.
How long do we keep your data for?
The data obtained in order to make reservations or contracting services will be kept until the contractual relationship ends and after three years, after which time they will be blocked for the time necessary to comply with legal obligations, after which time they will be permanently deleted, provided that you have not accepted the reception of commercial communications or have not opposed it.
Regarding the data obtained to get information related the services offered, they will be kept until the consultation ends and one year later, after which time they are destroyed, provided that you have not accepted the reception of commercial communications or have not objected the same.
Data of minors: The personal data of minors will be those provided by their parents or designated legal representatives and will be kept for the duration of the contractual relationship and will be kept, duly blocked, for a period of 6 years, for possible legal claims or requests by the Public Powers, or until the minor reaches the age of majority, after which time the data will be duly deleted.
The blocked data will only be available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities that may be given.
Which is the legitimacy for the treatment of your data?
The legal bases that allow the treatments are the following:
The consent of the interested party, based on article 6.1.a) of the RGPD, both for obtaining the data of customers who wish to make reservations, and for sending commercial communications.
Management of pre-contractual and, where appropriate, contractual measures, based on article 6.1.b) of the RGPD: Treatment necessary to manage the pre-contractual and contractual relationship
The legitimate interest of EMPORDÀ EMOTIONS for sending informative communications to clients, without prejudice to the right to object. In addition, they are also used to carry out the necessary checks to detect and prevent possible fraud, both identity and payment.
Compliance with legal obligations, based on Article 6.1.c) of the RGPD, for possible claims, whether extrajudicial or judicial.
To which recipients is your data communicated?
Your data is only transferred to service providers contracted by you.
What are your rights when you provide us with your data?
1. Right of access: Any person has the right to obtain information on whether or not at EMPORDÀ EMOTIONS we are treating their personal data.
2. Right of rectification: Interested persons have the right to request EMPORDÀ EMOTIONS to rectify inaccurate data without undue delay or to complete incomplete data.
3. Right of opposition: In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. EMPORDÀ EMOTIONS, will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
Regarding the treatments based on obtaining your consent, specifically for the preparation of profiles and for the sending of commercial communications, you may revoke the aforementioned consent at any time, by contacting the following email address info@empordaemotions.cat.
4. Right to the limitation of the treatment: The interested parties may request the limitation of the processing of their data when they want to: 1) avoid access to them and/or their subsequent modification or; 2) demonstrate that they have been treated unlawfully.
5. Right of deletion: The interested party may request the deletion of its data when they are no longer necessary for the purposes for which they were collected or processed.
6. Right to portability: In the case that it is applicable, you can request the portability of your data, indicating the company or company to which you want the portability to be carried out.
In any case, you may file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, by sending a postal letter to the Agency's address, which is Calle Jorge Juan, no. 6, 28001, or by filing a claim on the web: www.agpd.es.
